WARRANTY POLICY
(1 YEAR)

Effective as of: 21 October 2022

As the brand owner of Deer Creek, Camps & Apparels Corporation SDN BHD have the sole right for the warranty and the right to alter, modify or in any way change the terms and conditions of the warranty.


This Warranty is only valid and enforceable in Malaysia and will apply only if you have purchased the product from us or our authorized resellers, Deer Creek dealers, service center, or retail stores selling. This warranty is LIMITED to DEER CREEK TENT ONLY. 

Exclusion:

The Warranty does not apply to any non-Deer Creek product, even if packaged or sold with a Deer Creek product and does not apply to any counterfeit products.

Others Exclusion Include:
1. Defect that come from normal use like tear, scratches, color fading

2. Defect caused by accident, mishandled like dropping the product, misapplication, wrong assembling /                        disassembling the product.

3. Defects caused by exposure to extreme natural conditions, liquid, or gasses

4. Defects caused by third-party (courier)

5. Defects caused by service (including repairs) performed by anyone other than Deer Creek authorized                          representative

6. Defects caused by a modification of a product without Deer Creek’s permission

7. Defects due to  external causes such as, but not limited to, water damage, exposure to sharp objects, exposure to excessive force, anomalies in the electrical current supplied to the product (if applicable), and extreme thermal or environmental conditions

Limitation of Damages

DEER CREEK IS NOT RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (SUCH AS LOSS OF CONTENT, LOSS OF USE, LOSS OF TIME, ETC.), OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE, CAUSED BY A PRODUCT DEFECT.

Other Products

For other products that's not covered under warranty, we will exchange the defect product with a new one. Please check our exchange policy.

How to Contact Us:

If you have any feedback, comments, questions, requests or other communications regarding warranty, please contact us at 60169847559 or email us at info@myoutpost.com.